Live / Mobile
This policy explains what account and transaction data 711 bingo collects, how we use it, and the choices available to you as a Philippines account holder. Availability of our service depends on local law and eligible regions — this policy applies wherever access is permitted.
When you open an account with us, we collect the details you provide during registration — name, contact information, and the credentials needed to verify your identity. When you make a deposit or withdrawal through payment channels such as GCash, Maya, InstaPay or Coins. ph, we receive a transaction reference and the amount involved; we do not store full wallet credentials on our side. We also collect device and session data — browser type, IP address, and interaction logs — to keep your account secure and to detect unusual access patterns. This data is used for account management, fraud prevention, and to comply with reporting obligations under applicable local law. We do not sell your personal information to third parties for marketing purposes. Where we engage third-party processors to support account operations, those processors are bound by data-handling agreements consistent with this policy. Retention periods for account records are set by the operational and legal requirements applicable to each data type. The current state of your stored account data is accessible after login from your account dashboard.
This policy applies to personal data collected through the 711 bingo website and account platform. It does not extend to third-party services that have their own separate terms — including payment providers, game studios, or linked external pages. Review each third-party's policy independently when using those services.
Login credentials, session tokens and device identifiers generated when you access your account are covered. We use this data to authenticate you and to flag access from unrecognised devices, keeping your account secure.
Payment references linked to deposits and withdrawals through GCash, Maya, InstaPay or Coins. ph are recorded for account continuity and reporting compliance. Full wallet credentials and PINs are never stored on our platform.
Pages you visit and interactions within the platform — including game lobby navigation — generate session data we use for account performance and to resolve any access disputes you raise through support.
Game studios, payment gateways and any linked external pages operate under their own privacy terms. This policy does not govern what those third parties collect. Check each provider's disclosure directly before using their service.
As a 711 bingo account holder, you have practical options for managing the personal data we hold. You can request a summary of the information linked to your account by contacting our support team through the channels listed on this page. If any detail we hold is incorrect — a contact number, email address or linked payment method reference — you can raise a correction request and we will update the record once we verify it. You also have the option to request that we close your account and remove personal data that is no longer required for legal or operational purposes; note that some records must be retained for a defined period under applicable reporting rules. These rights are available to you regardless of whether your most recent activity involved GCash, Maya or InstaPay. For any query about how your data is held, the support contact path is the right starting point.
Request a summary of the personal data linked to your account. Send the request through our support email with your registered contact details so we can verify the request before responding.
If a stored detail is wrong — contact information, linked payment reference or account identifiers — raise a correction through support. We update records after verification and confirm the change to you.
Any question about what we hold, why we hold it, or how long it is kept can be directed to our support team. We aim to respond with a clear explanation rather than a generic policy link.
To close your account and request removal of data no longer needed for legal purposes, contact support with your account details. Some records are retained for the period required by applicable local law before permanent deletion.
If you have a question, correction request or concern about how your data is handled, the options below are the direct routes to our team. Use the channel that fits your situation — email for written records, live chat for a faster exchange.
Send your data request or policy question to our support email address shown in the Contact section of your account dashboard after login. Include your registered email so we can locate your record.
Use the live chat option available on the platform for quicker queries about your account data or to ask how a specific data type is handled. Suitable for short clarifications; written requests are recommended for formal corrections.
The current state of your account details, linked payment references and notification settings is visible from your account dashboard after login. Some adjustments can be made directly there without contacting support.
Our data handling practices are built around account security and the minimum data needed to operate. We apply access controls so that only authorised processes can reach your account records, and session data is reviewed for anomalies that suggest unauthorised access. Cookies are used for session continuity — keeping you logged in across pages — and for understanding how account features are used so we can address access issues. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality. Retention periods vary by data type: active account data is kept while your account remains open; transaction references tied to GCash, Maya or InstaPay deposits are held for the period required by applicable reporting rules; session logs are retained for a shorter operational window. Any changes to this policy are posted at this URL, and the effective date is updated accordingly.
Account records are accessible only through authorised processes. We monitor session patterns and flag access from unrecognised devices so that unusual activity can be reviewed before it affects your account.
Cookies support session continuity and account performance monitoring. Manage preferences through your browser; note that disabling session cookies will require you to log in again each visit and may limit some account features.
We keep data for as long as it is needed. Active account data stays while your account is open. Transaction references linked to GCash, InstaPay or Coins. ph deposits are held for the legally required period, then removed.
When this policy changes, the updated version is posted at this page address with a revised effective date. Continued use of your account after a change is posted means you have seen the updated terms at this URL.
Below are the questions we hear most often about how personal data is handled on the platform. If your question is not covered here, the support channels listed above are the right next step.
We collect the name, contact details and credentials you provide at registration. If you use GCash, Maya or InstaPay for a deposit, we receive a transaction reference and amount. We do not collect or store your wallet PIN or full account number from those payment providers.
Send a data summary request to our support email with your registered contact details. We verify the request before responding. You can also review the details currently stored by visiting your account dashboard after login — name, contact info and linked payment references are shown there.
Yes. Contact support with the correction needed and your account verification details. Once we confirm your identity, we update the record and notify you. For payment references linked to GCash or Maya, the correction process follows the same verification step.
We do not sell personal data. Where third-party processors support account operations — such as payment gateways handling GCash or InstaPay transactions — they operate under data-handling agreements. Game studios receive only the session data needed to run a game and do not receive your account registration details.
Some data, particularly transaction references tied to GCash, Maya or InstaPay activity, must be retained for the period required by applicable local law even after account closure. Other records are removed once no longer needed for operational or legal purposes. Support can clarify the retention period for a specific data type.
Session cookies keep you logged in across pages. Disabling them means you may need to log in again each visit and some account features — such as remembering your last payment method — may not work as expected. You can manage cookie settings in your browser without contacting support.